Rentlify Technologies Limited - Privacy Policy

1. Introduction

Rentify ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

We collect information in the following categories:

• Personal Information: Name, email address, phone number, and other details you provide when creating an account or posting listings.
• Property Information: Details about properties you list, including addresses, descriptions, and media files.
• Usage Data: IP address, browser type, device information, pages visited, and interaction data.
• Cookies and Tracking: We use cookies to enhance user experience and analyze site traffic.

3. How We Use Your Information

We use collected information to:

• Provide and improve our Services
• Facilitate communications between users
• Process transactions and send notifications
• Analyze usage patterns and prevent fraud
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Other users (e.g., contact details in listings)
• Service providers (e.g., payment processors, analytics tools)
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Manage cookie preferences

To exercise these rights, contact us at privacy@rentify.com.

7. Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect information from children under 13.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the Services.

10. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@rentify.com.

1. Introduction

Rentify ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Services").

By using our Services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our Services.

2. Information We Collect

We collect information in the following categories:

• Personal Information: Name, email address, phone number, and other details you provide when creating an account or posting listings.
• Property Information: Details about properties you list, including addresses, descriptions, and media files.
• Usage Data: IP address, browser type, device information, pages visited, and interaction data.
• Cookies and Tracking: We use cookies to enhance user experience and analyze site traffic.

3. How We Use Your Information

We use collected information to:

• Provide and improve our Services
• Facilitate communications between users
• Process transactions and send notifications
• Analyze usage patterns and prevent fraud
• Comply with legal obligations

4. Sharing Your Information

We may share your information with:

• Other users (e.g., contact details in listings)
• Service providers (e.g., payment processors, analytics tools)
• Legal authorities when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing communications
• Manage cookie preferences

To exercise these rights, contact us at privacy@rentify.com.

7. Sharing Your Personal Data

We will not sell or rent your personal data to third parties. We may, however, share your data with trusted third parties under the following circumstances:

• With Your Consent: We will share your personal data with your explicit consent, for example, when you request to connect with a property agent or landlord to match you with suitable housing options.
• Service Providers: We may engage third-party service providers to assist us with our operations, such as hosting our website, processing payments, or conducting security audits. These providers are obligated to protect your data and only use it for the purposes we specify.
• Legal Compliance and Protection: We may disclose your personal data if required by law or to respond to a valid legal process, such as a court order or subpoena. We may also share data to protect our rights, property, or the safety of our users or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the business transaction.

8. Your Rights as a Data Subject

Under the NDPA 2023, you have the following rights regarding your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You can request that we correct any inaccurate or incomplete personal data we have about you.
• Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data where there is no legal basis for us to continue processing it.
• Right to Object: You can object to the processing of your personal data, especially for direct marketing purposes.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
• Right to Withdraw Consent: Where we rely on your consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at support@rentlify.ng.

9. Data Security

We are committed to the security of your personal data and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction. Our security measures include, but are not limited to, encryption, firewalls, and secure access controls.

10. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements, unless a longer retention period is required by law. When your personal data is no longer required, we will securely delete or anonymize it.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you are a parent or guardian and you believe your child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new policy on our website and updating the "Effective Date" at the top of this policy.

13. How to Lodge a Complaint

If you have a complaint about how we handle your personal data or any questions or concerns about this Privacy Policy, you can contact us at – support@rentlify.ng. You also have the right to lodge a formal complaint with the Nigeria Data Protection Commission (NDPC).